1 hour ticket response
We are devoted to giving a quick and proper solution to every technical support ticket submitted by a customer. Our expert customer care team representatives will review your issue and will think of the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average customer support ticket response time has proven to be twenty minutes.
A First–Rate Customer Care Service
Each member of our client support team has lots of years of experience in the Linux shared web hosting market and the vast majority of them have worked for us for at least 5 years. They are all eager to answer all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Center Section
In the Online Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick hints on how to use our hosting services. You can see the answers to your inquiries in our F.A.Q. section, see more info in the web hosting account administration articles or check out the educational video tutorials.
