Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our Linux shared web hosting packages, meaning that each individual help request you send is going to be answered to in less than sixty minutes max. Our support crew members have been educated to speedily take care of any situation and to provide you with quick advice on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever required. Our crew of professionals will be on the web for you 24x7x365 to answer to all of your requests and to sort out any problem you might have. You also can submit a customer assistance ticket from your Online Control Panel or drop an email message any moment. Furthermore, on business days, you are able to ring us or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel offers a huge know–how base that is built into all areas. In each section, you will find a Help press button which will load for you a group of step–by–step tutorials on how to apply a certain element or accomplish a certain action. Furthermore, we have made tutorial videos as a way to get a better idea of the Control Panel’s interface.