Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section built into Apical Web Hosting (www.ApicalHosting.com)’s Online Control Panel offers a selection of help articles and commonly asked questions. Aimed towards solving any common problem that you might possibly come across, they are compiled by our support team of well–trained technicians.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of step–by–step video tutorials that visually show how to resolve a typical issue connected with your Linux shared web hosting account. You’ll find the videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock technical support service and a one–hour ticket response time guarantee. Our competent customer service technicians will be online 24x7 to answer your inquiries and to settle any issue that you could possibly have. Just submit a client support ticket from the Help section and we will respond instantly.