Extensive Online Documentation in Shared Web Hosting
If you have ordered your first shared web hosting plan from our company or have moved your site over to us, you will get accustomed to our services and our custom-built Hepsia Control Panel before you know it as we have compiled an extensive web-based knowledge base where you can find all the information that you will ever need – both general info with regards to the service as a whole and more specific info about the different functions that you can use and the obstacles that you might run into. The articles themselves are available in two places. The complete article archive can be accessed via the Help section of the Control Panel. You can find relevant articles about the different features in every section of the Control Panel too. You can get to know how to accomplish pretty much everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles offer detailed guidelines, so you will never become baffled on account of an ambiguous text. Certainly, if you face a more specific obstacle and you don’t find anything about it in our knowledge base, you can get in touch with our tech support staff members 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers include an extensive online article archive where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve created it based on the feedback that we’ve assembled from our customers through the years and, as a consequence, our articles deal with specific problems that you might encounter and present the most effective way to fix them, for example getting an HTTP 500 error message or not being able to send e-mail messages from your personal computer even though you have the correct SMTP settings. The articles are available in each section of the Control Panel and you can access them at any moment. They can help you broaden your knowledge not only about our services, but also about the hosting field in general, as they feature comprehensive instructions and general info such as what cron jobs or file permissions are.